Book Keeper recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://bookkeeperapp.net, the Book Keeper software app, and other offline sources. This Privacy Policy applies to current and former visitors to our website, to our online customers, and to existing and past users of the Book Keeper software/app (collectively called “Services”). By visiting and/or using our Services, you agree to this Privacy Policy.

1. Information We Collect

Contact Information

We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address. The passwords you choose are stored in an encrypted form and are used to verify your account from time to time when you log in to the Book Keeper website or application from your devices.

Your email ID, along with your password, is used to verify your identity to use Book Keeper services. All other details are stored as-is; however, you can update them at any time.

Your email ID is also used to send you updates, learning material, tutorials, and news from the Book Keeper team. We also hate spam, so we only send significant emails that we believe will be useful to you.

Payment and Billing Information

We might collect your billing name, billing address, and payment method when you buy a subscription. We NEVER collect your credit card number, credit card expiry date, or other details pertaining to your credit card on our website. Credit card information will be obtained and processed securely by our payment gateway partner.

Information You Post

We collect information you post in a public space on our website or on a third-party social media site belonging to Book Keeper.

Demographic Information

We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of our Services. We might collect this as a part of a survey as well.

Unique Device Numbers

Book Keeper also uses unique device numbers, which vary across Android, iOS, and Windows. This number and information about your installation (for example, the operating system type, application version number, and device IDs) may be sent to Book Keeper servers when you install the app or when the app periodically contacts our servers, such as during device login.

Other Information

If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

2. How We Collect Information

Directly From You

We collect information directly from you when you register for a trial or buy a subscription. We also collect information if you post a comment on our websites or ask us a question through phone or email.

Passively From You

We use tracking tools like Google Analytics, browser cookies, and web beacons for collecting information about your usage of our website. We also get information about you from third parties. For example, if you use an integrated social media feature on our websites, the third-party social media site will give us certain information about you. This could include your name and email address.

3. Use of Your Personal Information

  • To contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
  • To respond to your requests or questions: We might use your information to confirm your registration for an event or contest.
  • To improve our products and services: We might use your information to customize your experience with us. This could include displaying content based on your preferences.
  • To look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
  • For security purposes: We may use information to protect our company, our customers, or our websites.
  • For marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. If you buy a subscription from us, we’ll enroll you in our newsletter.
  • To send you transactional communications: We might send you emails or SMS regarding your account or a subscription purchase.
  • As otherwise permitted by law.

4. Sharing of Information with Third Parties

  • Third parties who perform services on our behalf: We share information with vendors who help us manage our online registration process, payment processors, or transactional message processors. Some vendors may be located outside of India.
  • Event organizers: We share your information with event organizers and other parties responsible for fulfilling purchase obligations. The event organizers and other parties may use the information we give them as described in their privacy policies.
  • Business partners: This includes third parties who provide or sponsor an event, or who operate a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
  • To comply with the law or protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it, or when we are investigating potential fraud.
  • Business transfers: For example, if part of our business is sold, we may provide our customer list as part of that transaction.
  • For reasons not described in this policy: We will inform you before we do this.

5. Additional Policies & Integrations

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email support@bookkeeperapp.net. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still send you transactional messages through email and SMS regarding your purchases.

Third-Party Sites

If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Please read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

Facebook Integration

If you sign up for the Book Keeper app on your device using your Facebook account, Facebook will provide Book Keeper with applicable information (which may include your name, gender, user ID, email address, location, and other information you store on Facebook). All this information is securely stored on Book Keeper servers and is not disclosed anywhere else. If you tap the ‘Share on Facebook’ button from within Book Keeper, the app will post on your timeline (provided you gave the posting permissions). You understand and agree that Facebook’s or other third parties’ use of the information they collect from you is governed by their own privacy policies, while Book Keeper’s use of such information is governed by this Privacy Policy.

Auto Sync via Dropbox

Book Keeper supports the online syncing of your company data via Dropbox. Please note that this company data is stored in your Dropbox account; we do not have access to your company data. It is stored in your Dropbox account folder, not on our servers. Your company data in the Dropbox folder is governed by Dropbox’s privacy policy.

WhatsApp Messaging

By registering for or using our services, you acknowledge and agree that Just Apps Pvt. Ltd. (Book Keeper) may use your registered mobile number to share relevant communications and updates through WhatsApp, including account-related notifications, service updates, transaction confirmations, invoices, assistance, and other information relevant to your interaction with our products and services.

Your personal information is handled responsibly and used only for legitimate business and service-related purposes, in accordance with applicable laws and regulations. We do not sell or disclose your personal contact information to unrelated third parties. Where necessary, trusted service providers may process such information to facilitate communication and deliver our services.

Community and Feedback

Some of our marketing emails have a “Refer-a-Friend” feature that provides you with the ability to automatically send information about Book Keeper Products and Services to your friends. Your friend’s email address will only be used for the one-time distribution of the information and will not be used for any other purpose. We also offer various internet chat services. We encrypt our internet chat sessions and retain a transcript of the session to help us resolve your current and potential future questions.

6. Legal

Updates to this Policy

This Privacy Policy was last updated on [Date]. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website or use our Services, your visit and any dispute over privacy is subject to this Policy and the Service’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Chat with us